To serve you better, we provide an innovative meal preparation and delivery system that lets you order what you want, when you want it. You may order your meals to be delivered anytime between 7 am and 6:30 pm, 7 days a week. Most people enjoy breakfast between 7 am and 10 am; lunch between 11 am and 1:30 pm; and dinner between 4:30 pm and 6:30 pm. When you’re settled in your room, you’ll receive a menu and instructions for ordering your meals. Feel free to order a snack for later in the evening.
Rapid Response Team
If you or your loved one’s condition seems to be changing, please contact your nurse. You also can request to see the nurse manager or nursing supervisor to share your concerns, and you can request that the staff contact our rapid response I-Team for evaluation. The I-Team is available 24/7 to evaluate the patient and collaborate with the patient, family, nurse and physician in providing appropriate intervention.
Most patients will be discharged by 11 am, although tests or test results could extend your stay. Please make arrangements with a family member or friend to drive you home. If the person taking you home does not arrive by the time you’re discharged, you may wait in our discharge lounge.
To request your medical records, please contact our Health Information Management department at 440-953-6070, option 3. Our Release of Information staff will be happy to assist you with requests for your medical records.
We Can Help You:
- Access your medical records
- Obtain copies of your medical records
- With requests to amend your medical records.
The Release of Information staff is expert in our patients’ rights and their medical records. A Release of Information Office is located at all Lake Health hospitals. The telephone number for Beachwood Medical Center is 216-545-4811.
How to Request Information
Because forms must contain an original signature, e-mailed forms cannot be accepted. Requests for records will take approximately 10-14 days to process. There is no cost to send copies directly to another health care provider. If copies are for a patient’s personal use, photocopying fees may be assessed in accordance with Ohio Revised Code.
To request your medical records, please complete and sign the request of information form. Mail or fax it to:
Beachwood Medical Center
25501 Chagrin Blvd.
Beachwood, OH 44122
Attn: Medical Records
Lake Health will submit bills to your insurance company and do everything possible to process your claim quickly. Make sure you understand the terms of your health insurance coverage. If you don’t have insurance, a representative from the Patient Accounting Department will discuss financial arrangements with you.
For questions about your bill, call the Patient Accounting Department at 216-545-4979. You can send payments to Lake Health Beachwood Medical Center, PO Box 74814, Cleveland, OH 44194-0897. Patients may also pay Lake Health Beachwood Medical Center bills online.